Order Policy

At Chahal Fashion, we’re committed to providing you with a seamless and secure shopping experience. Please review our order policy below before placing your order.

📦 Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

✅ Order Confirmation

  • You’ll receive an order confirmation email or SMS with your order details immediately after successful checkout.

  • If you do not receive confirmation, please contact us at ChahalFashionofficial@gmail.com.

🚚 Shipping & Delivery

  • We offer standard shipping across India.

  • Delivery timelines depend on your location, typically ranging from 3–7 business days.

  • Tracking details will be provided via email/SMS once the order is dispatched.

❌ Order Cancellations

  • Orders can be cancelled within 12 hours of placement or before shipping.

  • To request a cancellation, email us at ChahalFashionofficial@gmail.com or message us on WhatsApp at +91 7057064364.

  • Once shipped, orders cannot be cancelled.

🔁 Modifying Orders

  • Once an order is placed, we are unable to change the size, color, or delivery address.

  • If you've made a mistake, contact us immediately — we’ll try our best to assist if the order hasn’t been dispatched.

🛑 Out-of-Stock Items

  • In rare cases, if an item is out of stock after you’ve placed an order, we’ll notify you via email/phone.

  • You can choose to wait for restocking, select an alternative item, or request a full refund.

⚠️ Fraud Prevention

  • All orders are subject to verification and review.

  • Orders flagged as suspicious or high-risk may be cancelled or delayed for confirmation.

If you need assistance with your order, our customer care team is happy to help:
📧 ChahalFashionofficial@gmail.com
📞 +91 7057064364 (Mon–Sat, 10 AM to 7 PM)